You are entitled to cancel an order within fourteen (14) days from the Date of Transaction (DOT). In order to cancel your order and be entitled for a refund you must inform us of your decision by means of a clear statement by contacting us at our support section. Failure to do so in a timely and reasonable manner shall terminate your cancellation rights as no refund shall be issued after the expiry of fourteen (14) days. You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the Refund Period as prescribed above.
We will be under an obligation to reimburse you no later than five (5) weeks from the Date of Cancellation.