We will not utilize the information you voluntarily provide the System with the exception of contacting you in regards to functionality, operability, or feedback on the system. We may reach out to you occasionally to see if you are still interested in using the System (i.e if you have not accessed it for a period of time) or to provide you with updates on the System related to the products and services offered, enhancements or modifications made or other general aspects of the System.
We will use any information collected through these contact methods discussed in the paragraph above to enhance the System and provide valuable new tools that will increase the functionality and usefulness of the system to you.
If you contact us, we will keep a record of our communication to help us resolve issues you might have or currently be encountering.
As Powered by ARC is a global contact and availability management resource, your information may be stored in a location outside of your jurisdiction. This is to ensure that the System has the expected responsiveness and is available at all times, in addition to ensure the data maintained on the System, including your confidential information is securely backed-up.
Everyone has different concerns about their privacy. We strive to provide you with the ability and flexibility, through the System, to share only the information with the users of the System that you choose to share it with. Examples of the flexibility include:
We strive to provide a robust system that provides you with the ability to add, modify or delete your information as and when you want. However, there may be instances where we are required to keep that information for business or legal purposes such as when that information is maintained as part of our normal System back-ups or for regulatory reasons. Additionally, if you decide to delete your account and cease to use the System, there may be instances where your data is not completely deleted from the System due to the above mentioned causes. In order to request deletion, please e-mail us at [email protected] with your account information and our team will help process the request.
With the exception of information voluntarily shared by you with other users and Associations of the System, we will not voluntarily share your information without your consent unless required to do so for regulatory or legal purposes or unless it forms part of the normal operating procedures of the System such as back-ups, etc.
Powered by ARC is diligent in protecting its users of the System from unauthorized access, use of (including disclosure) or changes to (including deletion) their account information stored on the System. Specifically, we:
We work hard to protect Powered by ARC and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
utilize SSL to encrypt the services offered and provided via the System consistently review our processing and storage practices to protect against unauthorized access to the System.
limit access to any personal information on the System to Powered by ARC employees, contractors or others that require access in order to facilitate the operability and processing capability of the System. These employees, contractors and others are subject to confidentiality obligations and may be terminated should they breach their obligations.